My trusty ’97 Ford Taurus failed auto emission inspection in New Jersey last week, and that was all she wrote. The car was ten years old, over 125k miles, and it needed transmission and emissions repairs that would have cost a good sight more than what the car was worth. And it had a scraped-up front end, thanks to a local dealer whose idiot service department tried to drive it onto the grease rack when the grease rack wasn’t all the way down.
So we did our research, found a car we liked, test-drove it, and settled on that car as the one we both wanted. (I won’t tell the make or model here, and I definitely won’t give away the name of the dealership for reasons that will be clear as we go along.)
There was the haggling, which I won’t go into in detail, but we were offered a price that was about a thousand dollars over what we had been quoted just two days before, and two thousand dollars over the price that the dealership had on its website. We whipped out the printout showing the lower price, which had just an incredible effect on the poor sales guy. We ended up talking him down to just $500 over our counter-offer — say three thousand less than what he had originally offered as his rock-bottom price.
Okay, we got a good deal, that’s something to feel good about. But then it started — the real business of the used car game. We didn’t get the car right away — we were told that someone was “detailing” it, and who knows if that’s so or not. We got led into a back area where some guy in the service department tried to sell us a new alarm — for a car that already had a perfectly good alarm in it already, thank you very much. We idled for what seemed like hours as our sales guy brought us wave on wave of new paperwork, including something for overpriced theft insurance that we didn’t sign off on.
Then we had a final guy come over — looked kind of like Jerry Lundegaard, the guy William H. Macy played in Fargo, come to think of it. He asked us about financing. This, mind you, is after we had already written a check for the car. We explained to him we didn’t need financing. Then he started out on a spiel about the extended warranties. I interrupted him and told him we weren’t buying an extended warranty, and then he got all hurt-looking and insisted that I let him continue. I let him go on, not paying him any attention, and then told him again that we weren’t interested. Then, he had me sign some sort of form that said that he had tried to sell me the extended warranty but that I didn’t want it.
I was ticked off by now, and didn’t mind letting him know. “So is this it,” I asked, “or is someone going to come by to try to sell us the undercoating?”
He got all hurt-looking again. “Oh, no,” he explained. “We stopped doing that a long time ago.”
That’s just the way it is, Bruce Hornsby said. Some things will never change.
But we got a great deal on the car, and it’s just gorgeous, and these things are worth putting up with the typical shenanigans at used car lots.